Yes you can order online. Click on the "buy online" button at the bottom of the page. You will see this link on the Catalog link and New Products link. You will be directed to Shopatron enabled catalog. Click on your product of interest and buy.

Yes we do. Visit "Make It" Project Library to see our free downloadable project sheets and watch demonstrations in our "Videos" section.

For orders online we only ship in the Continental US.

Type the "keyword" or "word" on the search bar located at the top green bar. The search option will find the closest word related to your search.

Shopatron support is available by calling (877) 412-7467.
Or visit www.shopatron.com/on/support.php

Operating Hours:
Monday-Thursday 6AM - 6PM (Pacific Time)
Friday 6AM - 4PM (Pacific Time)

Shop safely with security. Your security is Clover and Shopatron's priority. All of your information is protected using state of the art technologies. Shopatron takes unusual measures to protect your personal information.

Please visit "About Shopatron" to get more information.

Please visit our "Privacy Policy" link at the bottom of the page to review our privacy policy.

You can use foam with our felting needle tool however we recommend using our brush mats. Our mats are made especially for our felting needle tool.

The light bulb of the Knit Lite and Crochet Lite cannot be replaced.

There are many educational sites available online and you can search them by using Google, Yahoo or MSN search. Or you can visit these sites below.

Learn to knit and crochet from Craft Yarn Council of America. Visit www.learntoknit.com
Knitting and Crocheting related questions visit: www.knit911.com or www.crochet911.com
Crochet Guild of America (CGOA) www.crochet.org
The Knitting Guild of America (TKGA) www.tkga.com

It varies depending on the usage of the product. If you use the knit lite or crochet lite intermittently for 2 hours a day it will last for a couple of months. If you use it more than 3 hours a day the life span of the battery will become less. Try buying several battery packs in case you need to replace them. Remember that you can use both the Crochet lite and Knit Lite needles day and night. Use it in dark lit areas especially at night, in bed or in the theater. You can save battery life by turning the light off during the day.

It has five barb needles. Our felting needles are available in fine and heavy weight.

Yes it is. Click on "Make It" Project Library to view and print the instruction.

Start with size 7 or 8 single pointed knitting needles. Your local yarn store has many selections for knitting beginners and patterns.

It's really up to you. Circular needles are more versatile as you can use them to knit 'in the round' or 'back and forth' like straight needles. Many people claim that they are also more comfortable to use.

Soak the plastic cable in hot water. Please make sure to soak the cable and not the needles.

Flex knitting needles are like circular knitting needles cut in half with a wooden bead on the end of the plastic cable. The purpose is to decrease the stress on your wrist from the weight of the knitted piece.

Kantan Bead Couture is an old technique of embellishing thread, beads, and sequins with the use of organdy fabric and placing them into the fabric. Please visit "Make It" Project Library for more info.

For beginners:
Practice with thread (no beads/sequins) using organdy fabric so you can watch the movement of your hands before moving on to the fabric of your choice and beads/sequins.

Embroidery Stitching has been in the industry for decades. Clover Embroidery Stitching Tool offers ease of use and precision finish. The "fin" on the handle allows the end user to follow the correct way in maneuvering the tool and the thread. You can easily replace the needle size and adjust the length of the stitches by moving the needle inside the handle.

Although both products are made from bamboo, Takumi Velvet needles are "highly polished" than the regular Takumi needles. Takumi Velvet needles go through multi-step polishing finish; this allows the yarn to glide faster while knitting. Both Takumi needles and Takumi Velvet needles go through the same high-tech processing technique used by Clover manufacturing company.

The Mini Iron II is built with interchangeable tips. The tips are available individually. The standard Mini Iron only works with its own tip and cannot interchange with the Mini Iron II tips.

We do not sell individual parts, but we will be happy to replace the defective sole plates. The bottom of the sole plate and shaft of the Mini Iron will change color because of heat and exposure to high temperature. The color will not affect the performance of the iron. If you are using glue or ribbon please make sure to clean the sole plate with sewing machine oil or water to remove any residue. Please make sure that the Mini Iron is cool and unplugged before cleaning. (This is recommended for both Mini Iron and Mini Iron II.)

We do not sell replacement blades for our pencil sharpener.

We recommend pre-washing the fabric before using the Chaco Liner. We also highly recommend to test the Chaco liner on a piece of fabric before marking. Try to remove the Chaco Liner by washing the fabric with 5 parts water, 2 parts vinegar, and air dry. Do not put in the dryer. If the problem persists, please consult a professional fabric cleaner. Try professional oil-based stain removing. Some solvent is sprayed on stains from front side, and fabric is vacuumed from the back side. Professional service is really required because this may damage fabric if not done with the right tools. Also, just dry-cleaning makes the marks permanent.

Each Yo-Yo Maker has two parts: a disk (upper part) and a tray (lower part). The notches at the end of tray have to match with the ridge lines on the disk in order to close/snap.

LOW Approx. 220 Fahrenheit = 104.44 celsius
MIDDLE Approx. 390 = 198.89 c
HIGH Approx 560 = 293.33 c

The Mini Iron, Mini Iron II and Craft Irons voltage is 110. If traveling to another country with a different voltage we recommend using a transformer.

We recommend using oval eye needles. We tried using different type of needles such as embroidery, circular eye, sewing and beading needles. Sometimes they work. Try threading the needles several times to see if it works.

We do not accept orders by phone or mail. You can only purchase our products online.

We offer donations to eligible guild inquiries. Please send your request by mail in a letter head form with the date and location of the event to the address below. We do not accept fax or email requests. Donation is by approval basis only. No P.O Boxes

Clover Needlecraft, Inc.
Attn: Guild Inquiry

1441 S Carlos Avenue

Ontario, California 91761

Yes you can. Please send us your request via email or mail and we will email or send you a copy.

Please return your defective product to the store where it was purchased. The store will return/exchange the product for a new one. If the store cannot replace it, please send the defective product to the address below with a copy of the original receipt. We will be happy to send a new replacement. Please allow 5-10 business days for processing.

Clover Needlecraft, Inc.
Attn: Customer Service Relations

1441 S Carlos Avenue

Ontario, California 91761

We do not sell direct to retail shops however you can purchase our products from our distributors. Please visit our Retailer Inquiries to get a complete list of our distributors.

Pre-order product means it's available for purchase, but not available for immediate shipping. This happens when the product is new and the shipping date is not available. If the product becomes available the "pre-order" will become "Item is available".